FAQ About Allison's Papers
How long will it take to ship my package?
Each package takes 2-5 days for processing and 3-10 business days to arrive, depending on what country you live in.
Where can I contact the shop owner?
You can contact the shop owner by email (allisonspaper [at] gmail.com) or by Instagram (@allisonspaper).
Can I request certain items to be sold by the store?
Yes, just shoot us an email or contact us on Instagram with the item you want!
Do you ship overseas?
Yes, we ship internationally to all countries. Shipping costs vary depending on the country.
What forms of payment are accepted?
We accept PayPal (including credit cards and debit cards), but you do not necessarily have to have a PayPal account; you can use guest checkout.
We do not accept cash, money order or checks.
What currency are your items listed in?
All prices are in USD (United States dollars).
Returns and Refunds
Once you have purchased an item, and it has arrived at your address, you are allowed to return it within 7 days if the item has not been used or opened from its original packaging. Please send me an email at allisonspaper@gmail.com with the reason for your return, and alerting me of a return, plus the cost of your return shipment. You are to pay proper postage and send the item back to the following address:
Allison Eng
6458 214st
Oakland Gardens, NY
11364 USA
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Once the package is received on my end, I will refund you the item cost plus shipping fees.
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Our Store Policies
At Allison's Papers, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!